In November 2015, StarTrack, a joint venture of Australia Post, officially partnered with WallTech (China) Co., Ltd. This collaboration marked a significant milestone for eTower, WallTech's cross-border e-commerce logistics collaboration solution. Through this partnership, StarTrack successfully integrated digital logistics information, achieving comprehensive coverage across the entire logistics and customer management spectrum.
In 2019, Australia Post's e-commerce solutions project was rebranded as APG (Australia Post Global). As a division of Australia Post, APG now operates across 15 global ports and four major shipping locations worldwide, with China serving as a key shipping hub. Given the rapid growth in APG's business volume, the company requires a flexible, stable, and professional platform to support its customer service needs. eTower has been instrumental in empowering APG to meet these demands, leveraging its robust platform to enhance global reach and end-to-end logistics services.
About eTower
eTower is a cutting-edge SaaS platform offering one-stop cross-border e-commerce logistics collaboration services. As an international logistics cloud service product, eTower provides real-time, controllable, and fully transparent information to all parties involved in cross-border logistics. Currently, eTower supports over 50 logistics service providers and more than 10,000 active shippers. The platform processes over 1.5 million orders daily, with a cumulative order processing capacity exceeding 400 million.
eTower's cross-border logistics collaboration solutions deliver on several key fronts: order supervision, business expansion, cost reduction, efficiency enhancement, resource collaboration and sharing, and risk control. The platform supports various business scenarios, including bonded warehouse stocking, overseas warehouse transshipment, and FBA replenishment, optimizing business timeliness and performance.
Key features include:
Multiple order creation methods, including manual addition, template batch addition, and API integration, with automated platform shipping order retrieval.
Diversified face sheet printing with customizable templates for different channels, along with export templates, handover documents, commercial invoices, and bills.
Real-time business data sharing through operation station integration, covering pre-scanning, scanning, weighing, sorting, and packaging operations.
Comprehensive package tracking and monitoring with real-time updates and optimal billing standards through multi-channel and multi-supplier matching.
Freight budget management, VAT accounting, and complex sorting logic with mobile terminal operations.
Real-time monitoring of abnormal packages with prompt solutions provided.
API integration for seamless data connection and information sharing across various ERP transaction assistants.
By allowing logistics providers and cross-border e-commerce companies to focus on their core expertise without being limited by software, eTower is realizing its vision of "reconstructing international logistics software cloud services."
About APG
Australia Post is a state-owned enterprise headquartered in Melbourne. With a workforce of 35,400 employees, Australia Post serves 9.7 million delivery points and operates 4,477 retail outlets nationwide. The organization handles an annual mail volume of approximately 5.3 billion items and serves about 1.1 million users daily. For the past three years, Australia Post has consistently ranked first in Australia's national corporate credit index and holds an AAA credit rating, earning recognition as the most trusted business in the country.
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