Jun 15,2022
Software that Cross-Border Logistics Management: Get Started Today
eTower has cooperated with Japan Post for 5 years and launched the cross-border direct mail business with TOLL as the core. So how much do you know about Japan Post? Next, we will introduce the knowledge about Japan Post in detail.
What is Japan Post?
Japan Post is a self-financing state-owned public company. Its goal is to provide comprehensive and fast mail and parcel delivery services, simple and secure deposit and remittance services, and simple insurance services, while maintaining a universal service. It is the largest employer in Japan with more than 400,000 employees and operates 24,700 post offices across Japan. One-third of government employees in Japan work for Japan Post.
Development Characteristics of Japan Post
In order to develop EMS business, Japan Post also attaches great importance to strengthening cooperation with international postal services and international organizations to solve problems such as EMS mail tracking and query, time limit of EMS mail at the airport and during transportation, and mail security.
In the past two years, problems such as backlog, delay, lack of transit and even loss of whole batches of mail have often occurred at some European airport terminals. Japan Post has promptly cooperated with local national postal and aviation departments by sending special staff to local airports to understand the situation, supervise and inspect, and coordinate to solve practical problems. It solves the problems of unimpeded dispatch, time limit and safety of EMS mail, ensures the quality of service and promotes the development of business.
In order to meet the needs of users, Japan Post has launched a series of new domestic courier services in recent years, such as flower etiquette courier service, courier service at 10 a.m. the next morning (between some major cities), and courier service before 5 p.m. (inter-big cities and within the regional scope), 2-hour super express delivery business (several large and medium-sized city intra-city business), refrigerated goods and fresh goods express delivery business, etc. These businesses have expanded certain market space and achieved good development results.
Japan Post Parcel tracking
Parcel tracking was originally a method used by logistics companies to track the flow of goods. Later, with the upgrading of services, it became a free value-added service for customers. The shipper can know the shipping status of the parcel by himself through the logistics tracking number, without contacting the shipping party for consultation.
Japan Post is considered reliable, efficient and economical. Not only are their services cheap, but Japan Post also ensures that your package or mail arrives on time. It is one of the most trusted courier companies in Japan.
The Importance of Parcel Tracking
1. Understand the transportation track of the package
Package tracking allows cross-border sellers to know the transportation track of the package, know the current status of the package, whether it is out of the country, whether it is in transit, and where is the specific location. When consumers are eager to get a package, they can use the existing logistics information to inform consumers of the shipping status and the waiting time to appease consumers.
2. Know whether the package is safe
Package tracking can also let cross-border sellers know whether the package is safe or not. During cross-border transportation, packages may be lost, damaged, etc. Through the logistics tracking information, if it is found that the package has not moved for a long time and there are no special factors, it is likely that the package has an accident. At this time, it is necessary to arrange the solutions to various problems in advance.
3. Provide shipping information to customers
Package tracking can also provide customers with shipping information, let customers know the transportation status of the goods and the estimated arrival time, and provide customers with a better shopping experience.
4. Facilitate the formulation of corresponding strategies
Logistics tracking is also helpful for cross-border sellers to formulate countermeasures. If the transported package has no tracking information, it is impossible to understand the transport status of the package. And buyers are in a hurry to use the shipped items, it will be a difficult choice to choose to re-ship or wait. If the package transportation information is sufficient, it is enough to provide a reference for cross-border sellers to formulate correct countermeasures.
Conclusion
As an important national postal customer of eTower Milestone, Japan Post Service enjoys a good reputation and high recognition among the Japanese and even the world.
Similarly, as we mentioned at the beginning of this article, eTower has partnered with Japan Post for five years to launch Toll-centered cross-border direct mail business. eTower empowers TOLL with digital intelligence, provides a customized system according to customer business conditions and business scale, and is equipped with flexible and comprehensive diversified system modules to help TOLL complete the digitalization of the whole link of cross-border ecommerce parcel services integration. That's why Japan Post chose eTower. If you are interested in eTower, please contact us!
