China Air Express Co., Ltd. (CAE), established in 1996, is a subsidiary of Air China Cargo Co., Ltd.
As a specialized air and ground logistics company, CAE operates with services across 175 airports, 1,578 domestic routes and 302 international routes with over 30 branches globally.
CAE's nationwide network of 30+ subsidiaries requires resource integration for end-to-end logistics. Transactions often involve multiple handovers between sales and operations, creating significant business and financial challenges.
In late 2022, CAE partnered with WallTech to implement the CargoWare Freight Forwarding Collaboration Platform. Harnessing WallTech’s one-stop digital capabilities, CAE overcame longstanding process challenges and unlocked new operational efficiencies.
Keywords: CargoWare, Air Freight, Collaboration, Financial Netting
Challenges in Multi-Company Collaboration
Case Study • CargoWare
China Air Express Co., Ltd. (CAE), established in 1996 with joint investment from the Civil Aviation Administration of China, Air China, China Eastern, China Southern, and major airports, is the sole comprehensive logistics company under the Air China Group and operates as a subsidiary of Air China Cargo Co., Ltd.
CAE excels in the transportation of medical equipment, pharmaceutical products, electronic communication devices and spare parts, automotive components, and FMCG. It leads the industry in emergency logistics, spare parts logistics, sample delivery, and time-critical parcel services. After 30 years of development, CAE has built a logistics network covering major cities across China, positioning itself as a leader in comprehensive air freight logistics.
CAE’s extensive network relies on over 30 subsidiaries nationwide, which often require resource integration to provide end-to-end logistics services. Completing a single transaction often involves multiple handovers between sales and operations teams across subsidiaries. However, this process has led to significant business and financial challenges:
Financial Settlement: Lack of synchronization between subsidiaries’ expenses results in complex and repetitive internal reconciliation.
Operational Inefficiency: Redundant data entries across multiple subsidiaries multiply time consumption.
Logistics Management: Critical information on costs and shipment progress cannot be promptly shared among all parties.
Cash Flow Complexity: Frequent high-value transactions among subsidiaries create intricate and inefficient settlements.
In late 2022, CAE partnered with WallTech to implement the CargoWare Freight Forwarding Collaboration Platform. Harnessing WallTech’s one-stop digital capabilities, CAE overcame longstanding process challenges and unlocked new operational efficiencies. WallTech’s team of logistics and technology experts tailored a comprehensive digital solution, addressing common industry pain points while aligning with CAE’s specific requirements.
Transform "Silos" into "Chains"
Case Study • CargoWare
01
Collaborative Operations: End-to-End Efficiency
CargoWare’s upgraded Collaborative Operations feature expands the scope of multi-company coordination:
Transitions from two-company “cross-delegation” to multi-company “super collaboration chains.”
Sales teams can initiate transactions and link multiple subsidiaries under a single transaction ID, ensuring unified data entry.
∎ Sales teams can easily transfer transaction details (e.g., booking ID, MAWB/HAWB numbers, costs) to participating subsidiaries for streamlined follow-up.
∎ Real-time shipment tracking and progress updates are shared across the chain, providing full visibility.
∎ Document storage and sharing occur on a cloud-based platform, eliminating duplicate uploads.
∎ Various document templates (e.g., bookings, packing instructions, MAWB/HAWB, and cost confirmation forms) are supported, allowing direct printing by subsidiaries.
∎ Sales teams oversee financial reviews while other subsidiaries sync transaction statuses and cost dates.
∎ Any cost changes automatically update for all chain participants.
∎ Sales teams retain exclusive authority to modify costs, preventing disputes over accountability.
∎ Fees created by operations are automatically converted to receivables for the sales company, reducing manual effort and errors.
02
Internal Netting: Simplifying Settlements
Frequent transactions among CAE’s subsidiaries required a system to streamline receivables and payables.
CargoWare’s Netting Module addressed this by offsetting inter-company balances to calculate a single net amount, reducing the need for full-amount payments.
After reconciliation, transaction data is sent to CAE's centralized netting center at headquarters.
Headquarters computes inter-company net balances and issues settlement reports for invoicing.
CargoWare’s Digital Netting Center integrates, offsets, and simplifies inter-company settlements, minimizing payment cycles, reducing operational costs, and improving cash flow efficiency. Its powerful computation and centralized data capabilities also enable real-time financial monitoring, risk reduction, and intelligent analytics for group-level management.
As more enterprises recognize the importance of cash and liquidity risk management, netting has become increasingly adopted, driving higher demands for financial digitization. CargoWare's centralized management, data transmission, and powerful computing capabilities easily handle complex netting calculations, enabling headquarters to monitor subsidiaries' financial and operational statuses while supporting data analytics and visualization for modern, data-driven enterprise management.
Conclusion
Case Study • CargoWare
The successful deployment of CargoWare for CAE’s airfreight operations has laid a robust foundation for future adoption by other large-scale enterprises in the industry.
For SaaS platforms, growth stems from mutual success with clients, fueled by continuous upgrades and shared innovation. CargoWare empowers global logistics enterprises with integrated platforms and tailored digital transformation solutions. It is a critical tool for expanding business, reducing costs, and driving operational efficiency.
This project exemplifies the logistics industry's digital evolution and highlights China’s innovative leadership on the global stage.
Click on the “Book a Demo” button to connect with our customer service team and explore CargoWare’s solutions. Together, let’s unlock new opportunities for growth and efficiency!
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