Nov 14,2023
Customer Success Story: How eTower Helped Direct Link Establish an International Parcel Logistics Network from Scratch - Part 1
In cross-border e-commerce logistics, a fulfillment centre is a type of warehouse related to third-party logistics where product orders are taken care of through various processes. It is an integral part of the supply chain and is a hub for every logistics process required for delivering a product from sellers to customers.
Usually, a fulfillment centre handles every process related to order fulfillment, from inventory stocking, and getting customer orders, to having orders picked, packed and shipped. Returns can additionally be sent to the fulfilment centre rather than the vendor directly. This helps vendors from charging restocking fees from the customer.
A third-party logistics (3PL) provider usually utilizes the fulfillment centre to fulfil customer requests from e-commerce retailers looking to streamline operations. Major logistics companies with high business volumes usually save a lot of money by negotiating with or building their fulfilment centres. By making these savings, vendors can offer free shipping to customers.
Fulfilment centres are usually powered by a fulfilment system, which performs the appropriate services for businesses. A fulfilment centre system usually operates by getting online orders to customers on time thereby helping e-commerce companies take up this challenging but crucial process into their own hands. E-commerce entities use fulfilment centres for effective and faster shipping and returns.
eTowerOne, a product under WallTech, is an end-to-end integrated logistics collaborative management SaaS (Software as a Service) Solution by Cloud. Committed to helping logistics service providers and eCommerce retailers to manage logistics processes most efficiently, fulfillment centre management is one of eTowerOne’s features.
Recently, eTowerOne has updated a new function in the Fulfillment Management Module:
Fulfillment Order Quotation
The newly added inquiry function for fulfilment order quotations in eTowerOne is suitable for customers or logistics providers to estimate costs before creating a fulfilment order. It allows searches based on multiple dimensions, making it easy to find matching service quotations.
1. In the Fulfillment Order module, find and click the Add button.
2. On the new page for creating a Fulfillment Order, click My Quotation to inquire.
3. A new window, the Fulfillment Order Quotation, will pop up. In this window, you can search for and select suitable service quotations based on shipping, warehouse, recipient, and cargo specifications.
4. The quotation inquiry page supports more refined dimensions. By further adding package and SKU information, you can find and select suitable service quotations.
With the update of the Fulfillment Order Quotation feature in eTowerOne, Shippers or Retailers can now search for the most suitable service rates more intuitively when shipping. Additionally, logistics service providers (such as 3PLs) can offer more tailored logistics services to different customers in eTowerOne.
By combining the benefits of fulfilment centre management with the innovative features of WallTech software, you can achieve more efficient and controlled logistics management and improve the overall efficiency of your transportation process. WallTech is committed to providing advanced solutions to help you stand out in a competitive marketplace.
For more details about how WallTech's software solution and features can help you optimize the logistics procedure and save costs, contact us for more information.
