Parcel management refers to the delivery of shipping and express containers, parcels, or high-value mail in a single shipment. This service is provided by most postal technology, express, personal parcel delivery providers and is less frequent compared to trucking service providers.
Today's world is digital. E-commerce is a common thing. Logistics centers often find themselves inundated with parcels and struggle to keep up with employee expectations. Parcel volume trends also show no signs of slowing, with annual shipments expected to increase by nearly 15% by 2024.
There are a number of parcel management companies that can greatly simplify your parcel delivery service. If you ship local, national and international parcels, then each specialty has a supplier. That means you have to log into three different systems every day to keep track of all your parcels. With the parcel management company, this trouble is gone. They only provide one screen to log in, and you can do all your parcel tracking online on one screen.
Four ways to improve parcel management efficiency, accuracy and satisfaction
Here are four ways you can automate your parcel management services to meet today’s challenges.
1. Prompt tracking and delivery notifications
When important parcels are lost, it can delay urgent projects and negatively impact productivity and profits. When you make the tracking process smooth, you reduce their stress, your stress and the time you spend dealing with both. Many businesses have adopted automated inbound parcel tracking systems for efficiency and peace of mind.
Provide accurate status information from the time the parcel arrives at the mail center.
The ability to process inbound parcels quickly.
Instant automated information about pickup and delivery.
Know where each parcel is until it is delivered.
2. Self-service parcel pick up
Many businesses are now opting for self-pickup through smart lockers. Smart lockers can easily meet the needs of busy employees. The recipient is notified of the parcel received and can pick up the parcel at their convenience using a secure PIN, barcode, or issued ID. Once the parcel is picked up by the recipient, the locker can be used free of charge for another parcel, another recipient.
With smart locker solutions, businesses can streamline mail center operations while improving productivity, health, and employee satisfaction. Automatic tracking of delivery and pick-up ensures strict chain-of-custody procedures to reduce liability risk.
3. Multi-carrier outbound shipping
Businesses want to save on shipping costs. Managers need to allocate costs and control costs. Employees need an easy way to send and receive. In addition, everyone wants online tracking and reliable delivery.
Single-carrier negotiated contracts once provided some savings, but they are no longer sufficient. Companies have found more options and better pricing through multi-carrier shipping. They are turning to automated solutions to simplify the selection process. More importantly, these flexible cloud-based sending solutions provide easy access for all employees, whether they are on-site, working remotely, or even traveling.
4. Centralized management within and across business units
Paper logs and manual processes simply cannot keep up with the volume and complexity of today's corporate transportation needs. Businesses need a foolproof way to simplify shipping and delivery. Automating process makes it possible to eliminate costly inconsistencies and inefficiencies.
Negotiate more favorable rates.
Identify opportunities to reduce costs.
Set business rules and enforce compliance.
Gain upfront visibility.
Avoid carrier surcharges.
Easily allocate billing to the appropriate cost centers.
Choose the right software for your company
Parcel management software may provide options for efficiencies in surprising places. When you're ready to improve your service and lower your costs, consider eTower!
eTower not only simplifies your parcel management, it tells you what to look for in your parcel management services. It will also provide you with instantly updated parcel information to improve customer experience satisfaction.